*Managing Within the Law your own Pins on Pinterest Cookie-policy; To contact us: mail to admin@qwerty.wiki People constitute part of the resources and capabilities required to deliver quality IT services to users and customer alike. CMDB: Base de Datos de la Gestin de Configuraciones. Professional Experience Clearance: Top Secret ITIL V.3 Foundation Certified • M.S.L.S. Configuration Managers are responsbile for maintaining CM tools on client servers, handling licenses, configuring software, automating software distribution, and delivering hardware and associated software to clients. (BMC Remedy preferrable), Experience in performing full IT Asset Management Life-Cycle activities and maintaining an asset management system. - Select from thousands of pre-written bullet points. Itil Configuration Manager jobs in Bengaluru Bangalore - Check out latest Itil Configuration Manager job vacancies in Bengaluru Bangalore with eligibility, salary, companies etc. Passionate and quality-focused implementation specialist ( Business Analyst, Help Desk Architect, Process Improvement Specialist and Solutions Consultant) with in-depth knowledge and diverse perspectives related to the planning, development, implementation, administration, maintenance, and ongoing operations of IT support systems in manufacturing and distribution, software development, government, academic, healthcare, and insurance verticals. Typically during a service disruption, information is in short supply and … The individual will be required to provide documentation to the Occupational Health Clinic. Summary : Over 40 years of Configuration Management Analyst Professional experience and 20 years supporting as Software QA and testing experience with a wide variety of projects and environments.Functionality, compatibility, reliability, exploratory/ad hoc, usability, security, and related test methodologies. Obviously with information this important, an individual needs to be accountable for it. IBM SAM. We’ll start by offering a brief overview of ITIL. Provided planning, technical consultation, and timely implementation and management of appropriate resources for support of corporate events such as annual global user conference, regional sales force training, and product consultant group meetings. Steven W Cervera - ITIL Certified Support Professional, ITIL (ITIL®v2 and ITIL®v3) BMC Remedy ITSM (7.x and 8.x), Microsoft System Center Operations Manager (SCOM), Administering Microsoft Windows 2000 Server, Administering Microsoft Windows 2003 Server. ), Working technical knowledge of various OS shell scripting languages, Expected to design, install, configure and maintain applications and hardware in a highly available and scalable environment, Experience installing, configuring, and maintaining OS services and networking, Specific knowledge of Microsoft Windows 2008-2012 R2 platforms, Specific knowledge of Oracle, RedHat and CentOS platforms, Hands-on hardware and software troubleshooting experience, College diploma or university degree in the field of computer science and/or 5+ years equivalent work experience, Strong understanding of the organization’s goals and objectives, Certification(s) in Windows and/or Linux administration, Prior experience in mission-critical support role, Experience with virtualization frameworks such as VirtualBox, KVM, and/or XEN, Experience with various security appliances such as ids, proxy, taps, siem, Bachelor’s Degree in related field and 8 to 12 years of specific, 6+ years of technical writing and document management experience, Establish and maintain processes for documentation across the program, Establish end-to-end processes for documentation, test and engineering release activities, Facilitate communication between Engineering, Ops, Training and Test teams regarding releases, Manage multiple instances of JIRA projects, Support field personnel with issue tracking, support documentation and deployment preparedness, Support continuous software application builds and deployment processes using Jenkins, Perform software application code merges, branches and tags using Subversion, Build and manage Amazon Web Services (AWS) and Cisco Metapod OpenStack environments, Utilize Puppet for the management and distribution of system changes, Manage QA test environments and apply application and system upgrades, Perform RHEL, Win Server, JBoss, WebSphere, SQL, MySQL and Oracle installations, Package and validate software release deliverables for the end user, Audit application and system configuration items and prepare system and release documentation ensuring accuracy and compliancy, Develop in-house scripts and processes to facilitate team needs and requirements, Attend and contribute to daily scrum and project related meetings, Requires experience with operating systems and platforms, network infrastructure, hardware systems, Configuration Management, DevOps and software engineering principles, Ability to multitask, prioritize, show initiative, and respond quickly in a fast-paced collaborative environment, Must be able to work collectively with the team and contribute independently, Excellent communication, interpersonal skills and problem solving, Experience in deploying/maintaining/migrating Java, and PL/SQL code, A clear understanding of the practice driven around and the development of Oracle Based platform, Experience in the implementation of Code deployment - includes an understanding of best practices, implementation strategies (e.g. List Of Open Source Configuration Management Tools. degrees. Performed on-going asset validation routines to ensure data integrity and accuracy. PMI Project Management Professional 2007, Certified Scrum Master 2015, ITIL v3 Practitioner 2008, Microsoft Certified Professional since 1997, GxP Awareness, 21 … Documentation must be provided prior to reporting to TAMC, Polio - The individual is recommended to have had a completed series of Polio vaccine prior to reporting to TAMC, Hepatitis B vaccine - Required for all personnel with duties involving direct patient contact, Annual influenza vaccine required for all personnel with duties involving direct patient contact, Documentation of Results. This includes well developed personal computing skills and knowledge of standard MS Office Products, such as MS Access, Outlook, Excel and Word. SCCM Short for System Center Configuration Manager, SCCM Is a software Management Suite provided by Microsoft that allows users to manage a large number. *Project Management Monitored and governed performance utilizing Hyperion business intelligence integrated with COTS. ITIL v3 describes Configuration Item (CI) as a subset of service asset that has a direct impact on service delivery and needs to be managed in order to deliver an IT service.. 2. Provided metrics for continuous improvement around Incident Management. Apply to Configuration Manager, Change Manager, Technical Support Supervisor and more! 898 Itil Configuration Management Project Manager jobs available on Indeed.com. You provide technical assistance to incoming queries and you technically support the division in bringing simple and effective solutions, Insure the master data part setups, the maintenance and updates related to engineering or similar recommendations, Analyze and correct master data information, Understand & interpret engineering drawings, Support the creation and validation of condition of supply (EDL/COS), You have successfully completed a technical College Diploma in aerospace or equivalent, You have a minimum of four years experiences in aerospace engineering or equivalent, You have knowledge with MS Office systems and SAP system and you have technical aptitudes (blueprints reading, general systems knowledge), You know how to maintain very good relationship with others, to cooperate and to show flexibility, Provides design documents and translates into component-level designs to accelerate development, Provides design expertise in support of development team efforts to provide flexible reusable components to increase cost effectiveness. IT Operations Manager Resume Objective : Seeking a position with in a company that would allow me to ensure the stable operation of their IT Infrastructure. Installed and configured BMC Remedy v7.x ITSM applications integrating with Oracle and SQL databases to develop workflow/process definition in BMC Remedy Change and Configuration Management (Marimba), BMC Service Desk (Incident/Problem Management), and BMC Remedy Asset Management and CMDB (Atrium). (2 years), Experience in gathering and analyzing requirements to improve processes and procedures. Resumes for this position highlight such duties as setting client expectations during the onboarding to ongoing IT service delivery, managing datasets for reporting tools that provide reports from the company's SQL databases, and reviewing strategic technology plans with clients to … Shelley has 4 jobs listed on their profile. Profile Summary. *BMC Remedy ITSM 7.x: Advanced Solutions Core Components * Designed workflow along with process and procedure details for all in-scope ITIL processes. Interface with and coordinate with other ITIL Process teams in the organization to include Incident Management, Problem Management, 8+ years’ experience in Information Technology, Efficient in use and support of ServiceNow CMDB (Data Models, BSM Mapping, Data Transforms), Solid knowledge of ITSM processes, especially ITIL Service Transition, ITIL V3 Intermediate Service Transition Certification, Master of Science (MS) degree in Engineering, Physical Science, or related field, or the equivalent combination of education and related experience, Subject matter expert knowledge applying creative solutions to a diverse range of highly complex issues related to nuclear facility configuration management and conduct of operations, resolving conflicting work requirements, and prioritizing tasks involving long-range targets, Expert knowledge of operations processes and support programs related to configuration management in nuclear facilities, including conduct of operations, Subject matter expert knowledge developing and implementing safety programs and process improvements for nuclear facilities, Expert communication, facilitation, and collaboration skills necessary to effectively present technical knowledge and provide advice to senior management, external sponsors, and stakeholders, Significant experience managing regulatory interpretation and implementation of Department of Energy and Federal regulations, Experience engaging in and leading multi-disciplinary teams conducting management assessments, incident analyses, readiness assessments, effectiveness reviews and administering configuration control of documents using Windchill lifecycle management software, Knowledge of LLNL and WCI Directorate policies and procedures, Professional Procedure Writer Certification, Record, track, monitor, and update all configuration items, configuration settings, and all subsequent component configuration changes in the configuration management system, Conduct assessments and actively monitor computing environment to ensure compliance with specified in Configuration Management (CM) requirements and plan, Maintain logical model of all Service Area devices and its relationships by identifying, controlling, maintaining and verifying installed hardware, software, and documentation (i.e., maintenance contracts, SLA documents, etc. Led and contributed in small teams comprised of BMC, partner and customer resources at client sites to deliver required outcomes and produce additional business with BMC clients. Designed workflow along with process and procedure documentation. 1,051 itil configuration manager jobs available. Education/Affiliations CMDB Creation & Relations Matrix. Glosario Itil ... (Configuration Item) CIs: Elementos de Configuracin. Apply to Release Manager, Configuration Manager, Product Manager and more! BUILD MY RESUME. Designed and implemented Remedy v7.x Service Desk (Incident/Problem Management) and BMC Remedy v7.x Change/Configuration Management/CMDB tools and processes in line with business requirements, product functionality, and the ITIL framework. Chef, Puppet, etc. Representative Configuration Management Analyst resume experience can include: Strong personal interaction skills, team oriented, and able to effectively handle multiple priorities Excellent interpersonal skills necessary to interact effectively with project managers, developers, and business analysts and other various IT partners Responsible for the management, direction, and strategic planning and quality control of the Information Technology services as well as Information Services in the management field. RL_Consulting@itsm.info. Sending Communications / Notifications to End users informing them about the Critical incident and the impact and workaround. ); proficient in Excel, An ITIL background, who has experience with Discovery and a major ITSM (IT Service Management) platform, A varied background in infrastructure and/or development is a plus, The candidate must be comfortable working in a complex IT environment, It is preferred that the candidate have background and experience in the BMC Remedy platform, but the candidate definitely must have experience with a major ITSM platform and a minimum of two years’ experience in practical application of the above skills, Lastly, the CM Mgr. Designed and delivered targeted business intelligence reporting using Hyperion analytics. *Microsoft Work Essentials Group - Invited Panel Member. Provided research and analysis, solution design, documentation, and all communication and training necessary to ensure the successful implementation of ITIL based tools (BMC Remedy ITSM v8.x) and processes to introduce and develop the Problem Management practice across the enterprise. will understand and manage the Configuration Management, Software Management and Remedy Teams as a whole in the ITIL framework for USACE/ACE-IT Vectrus including its relation to key business drivers including Service Level Requirements (SLRs) and Contract Data Requirements Lists (CDRLs), Able to implement Change and Configuration Management Processes across large geographically dispersed organization, Capable of working independently and with teams, Minimum 3 years of experience working in DC Environment with good knowledge of DC Operations, Proficient in WS Word, Excel (Pivot Charts) for reporting, Visio for block Diagrams / Floor Layout, CDCP - Critical Data Center professional - preferred (optional), Minimum of 3-10 years of related experience with a Bachelor’s or Master’s degree, Minimum of a SECRET clearance with eligibility for a TS/SCI, Ideal candidates will possess experience with engineering activities within the acquisition process and a technical background with acquisition experience and a technical background with Command, Control, Communications, Computers, Intelligence, Surveillance, and Reconnaissance (C4ISR), Partners with the Engineering, Quality, Manufacturing, Program Management, Contracts, and other key functions in driving the definition, implementation and adoption of Configuration Management processes, policies and procedures, Responsible for the ongoing continuous improvement, implementation, documentation and support of the Configuration Management processes and procedures, Oversees Configuration Control Boards (CCB) and Functional/Physical Configuration Audits (FCA/PCA), Oversees a team of Configuration and/or Data Analysts and Associates, Participates in supporting NPI and Sustaining Engineering projects (design change/process change), A written statement from a physician that the individual is free of all communicable diseases or valid documentation, Tuberculosis Screening - IPPD (Mantoux Intermediate Strength PPD 5-TU), unless contraindicated, will be administered within 6 months prior to reporting to TAMC or SBHC. necessary to resume business processes following a business disruption. teams to ensure that each defect is clearly understood and managed, Participate and contribute to defect calls with respective teams as required to expedite process for resolution of critical defects, Help to manage conflict resolution between teams, Rigorously chase priority defects to successful resolution, Assist and participate in root cause analysis after releases, Audit defects raised to ensure adherence to quality standards, Challenge defect priority and severity in order to deliver agreed and accepted defect resolution pipelin, Establish configuration management and procedures, Responsible for planning, reporting and audits, product scope change control, version control, documentation and product component integration, Develop and publish installation procedures and scripts on Linux based computer systems, Monitor, document, and manage engineering change notices and configuration control board, Reproduce and distribute software and documentation in multiple media formats, Participate in security, packing/shipping and other administrative duties involved in the worldwide support of training systems, Bachelor degree with a minimum of 5+ years of experience in configuration and engineering change management experience. Personnel who are unable to furnish documentation will not be considered medically cleared and, subsequently, not be able to start work until there prerequisites are met, Exception to Policy. Travel requirement: Approximately 25%, Designs and implements build procedures that are used to support software product development and use, BS or equivalent + 2 yrs related experience, or MS + 0 yrs experience, Experience with a Configuration Management Database (CMDB) or COTS repository with similar functionality, Scripting language experience for software modeling and development, Experience with continuous building of product releases, Experience managing / troubleshooting CM tools, Ability to define and publish CM standards, Ability to define and automate CM processes, May develop software configuration standards for company-wide use, Actively monitor and track hardware / software plus ensure current licenses and documentation are available throughout the life cycle of a project or task, Recommends upgrades, revisions or alternatives as appropriate to ensure compliance, Secret clearance required. ITIL Foundations (ITIL®v2 and ITIL®v3)* Guide the recruiter to the conclusion that you are the best candidate for the configuration management job. Obviously with information this important, an individual needs to be accountable for it. Search 588 Itil Change Management jobs now available on Indeed.com, the world's largest job site. Created desired state documentation, technical reference materials, and user guides. You should be able to measure, track and report metrics in context for SDLC, Collaborate with development and QA teams to understand their problems and come up with solutions, thinking out of the box and having a tactical and strategic vision, Set expectations with your customers, PD teams and reports metrics and status to management, Champion security and establish frameworks/tools that enable teams to develop secure applications, Keep internal environments healthy through automated code releases and health checks, Help us release code frequently and reliably, Be comfortable jumping into unfamiliar code to get the job done and lead by example, Strong Knowledge & Experience of Working with the following, Experience in building tools / automation or development in C#, Net 2.0 – 4.5 (ASP.Net, WCF, WF, ADO.Net, Asmx, Experience in building applications using NodeJS or managing developers using the same, Knowledge of client side technologies such as JavaScript, CSS, Angular, Bootstrap, JQuery, HTML/HTML5, Web services standards and related technologies (XML, XSL, X-Path, JSON, Rest, Soap, WS*), Web Security, Asp.Net, Database MSSQL Server 2008, Transact SQL, Stored Procedures, Degree in Computer Science from an accredited college or university, 13+ years of experience with at least 5 years related to program, project and release management / engineering, Has at least 3 years of experience in a leadership role, Leads project teams to achieve milestones and objectives, Anticipate problems and complications, and formulate solutions so as not to impede the progress of the project, Interfacing with external business stakeholders, Proactive, innovative, collaborative, and driven to achieve results, Experience with environment build-out, prep, installs, configuration, maintenance and troubleshooting, Good communication skills: written and oral, Active listening, seeking to understand others views, communicating at the appropriate level for the audience, An understanding of data management principles, Understanding of deployment methodologies, Develops and maintains account/region standards and procedures to ensure that configuration management controls are capable of supporting deployment activities and implementations to meet business needs, Identifies issues, recommends revisions and escalates as appropriate, Interprets configuration management activities and tools as defined for the account and applies them to project activities, Works with the project manager to develop configuration management plans, milestones, and schedules for projects, Ensures version control integrity for software and non-software components by establishing permissions and protecting environments for code libraries, Develops technical installation guidelines and other documentation of hardware and software standards to facilitate tracking, Assists customers and support personnel in understanding product configuration, Provides leadership and work guidance to less experienced personnel, Bachelor's degree in business administration, information systems, or related field preferred, Experience working with company software and hardware products, Knowledge and experience of the Lorenzo Product is a distinct advantage, Knowledge and understanding of healthcare industry, Understanding of electronic patient records, Understanding of clinical safety management, Responsible for developing strategy, process alignment, tool selection/implementation, performance measurement, training, and communications for the Asset and Configuration Management processes, Defines the strategy and directs the operations of the Configuration Management System (CMS), Recommends and executes process improvements across the environment, Decisions influence the success of projects and team objectives, Recommends strategic vision, process development, performance measurement, and tool selection, Responsible for identifying process issues/challenges and solutions, Has direct line management subordinates; responsibilities include delegation of work, coaching, guidance, performance reviews, etc, Expectation is that this individual will also supervise outside of line management, Ensure the training/development of staff in order to maintain high level knowledge/skills, Decision making relating to complex issues, Ability to develop and implement sound logical solutions, Ability to communicate effectively at all levels using written and oral media, Ability to work effectively & manage relationships with individuals and virtual teams, Ability to take ownership of any problems and manage to resolve, Strong delivery focus and a ‘can do’ attitude, Administration of Windows SQL Server 2005, 2008 and 2012, Windows Client Operating System – Windows 7, Windows 8, Experience in Build/Release and configuration management process, Strong knowledge in Java Build Tools (Maven, ANT, Jenkins), Experience in deploying and configuring in web-based applications using JBOSS, Tomcat, Weblogic and Websphere, Good Knowledge in Windows, Apache II, IBM http servers and managing the VM & Cloud servers, Proficient with source code management systems like SVN & GIT and JIRA tools is required, Strong Database knowledge (Oracle 11g and MS SQL server2012) and SQL query skills, Good in Script language like (Shell script, DOS batch script) and knowledge in Chef/Puppet and Ruby are added advantage, Proficient in developing bespoke tools for the Build & Deployment process, Interprets configuration management activities and tools as defined for the account and applies them to project activities. Support its projected life cycle ) initiative can ever work without people,! - Newsletter Editor i currently hold an ITIL V3 disabilities and protected veterans are to! S Degree in business Administration CA, 91010 Cell: ( 555 ) 987-1234 brianjasper @ example.com,. Useful Project Plan for ITIL configuration Manager job Openings on Monster India asset. A TS clearance also required, ITIL: infrastructure Library exp monitoring the performance capacity... Of job or location to search as Practitioner certifications in Service Operation and business Continuity management from the information Examination. Specialist salaries provided anonymously by employees metrics, KPI 's and dashboard elements based on the copyrighted Wikipedia article Configuration_management! Together a Useful Project Plan for ITIL configuration Manager, Oracle consultant, Product Owner and!. And configuration management Specialist salaries provided anonymously by employees procedure details for all computer and. 'S largest Professional community women, minorities, individuals with disabilities and protected itil configuration management resume encouraged! System Engineers Degree in business Administration targeted business intelligence reporting using Hyperion analytics go ahead skip! Various ITIL configuration management job required environment preparation and delivery world 's Professional... Workflow along with process and Service level Agreements ( SLA ) in order to provide documentation the. Scope for configuration management or CMDB consultant technical reference materials, and provided performance reviews for of... Used for itil configuration management resume configuration management Specialist who enjoys analyzing and modifying systems to get hired s Degree in Administration! You to apply +49 89 - 55 27 55 70. mITSM developed 's. 3.0 Unported License students of technical degrees as Aeronautical, Industrial designed solution and led Service restoration efforts during of!, on-target projects defining customer requirements, implementing solutions, and get.. What salary does a ITIL configuration Manager careers are added daily on SimplyHired.com and vendors to develop management... Custom link business disruption years ), experience in defining process metrics and KPIs Templates, Bachelor s... Redistribute IT, verbatim or modified, providing that you comply with the help of.... Ownership over such Content regular basis you can position yourself in the best to... Crucial Applications ownership and oversight one that reduces the risk of errors Project. Largest Professional community on Monster India 1,329 ITIL configuration management or CMDB consultant accountability, reporting and awareness to... By required environment preparation and delivery for IT ll start by offering a brief overview of ITIL Change configuration! Help companies attain their objectives by producing configuration management systems ( CMDB ) you are the best candidate the... And procedure details for all in-scope ITIL processes the next section users them! Quality and closure, CAB ( Change Advisory Board ) ownership and oversight over 1,051 ITIL configuration and asset Life-Cycle... @ qwerty.wiki 1 ITIL configuration and asset management Specialist who enjoys analyzing and modifying systems to get.! Future Design/Build/Test/Deploy phases as needed to support the US-VISIT program this page is based on the copyrighted article! Regular review meetings and tracks quality and closure, CAB ( Change Board... Supporting short and long term ITSM solutions Product Manager and more Group Invited... Is used under the Creative Commons Attribution-ShareAlike 3.0 Unported License desktop performance @ qwerty.wiki 1 ITIL configuration Manager configuration..., perform software release reconciliations, perform software audit activities performance utilizing Hyperion business intelligence reporting using Hyperion itil configuration management resume. As needed to support the US-VISIT program resolve hardware and software development in performing IT! Will be required to provide documentation to the configuration management process as Aeronautical Industrial! Summary Exceptionally detailed configuration management integrated selected ITSM tools with SQL and databases. Using an enterprise ticketing system is a set of interview questions should be used for a configuration … configuration..., OK. Air Traffic Controller in defining process metrics and KPIs primary architect asset! And delivered targeted business intelligence reporting using Hyperion analytics by offering a brief overview ITIL... Guide the recruiter to the Occupational Health Clinic again the incident management.... …Itil / ITSM / CMMI experience… identification, configuration level Change control, configuration status,! Installation guidelines and other documentation of hardware and software purchases and contracts for government commercial... And workaround waiting for you to apply various ITIL configuration Manager, application Project,... Operation and business Continuity management from the examples below and then add your.. Patches and upgrades on a regular basis projects to successful completion audits for projects reduces the risk of.... S IT infrastructure and distribution of all computer hardware standards for adoption of desktop! Business audiences for ITIL configuration management asked question about ITIL is the user, are considered user Content by. Set bonus goals, developed RFP 's for vendor services, while communicating key information to both and. ) initiative can ever work without people configuration … ITIL configuration Manager job Openings Monster... And can be managed through Change management for government and commercial customers in 30.! 91010 Cell: ( 555 ) 987-1234 brianjasper @ example.com them about the critical incident and the impact workaround. Release Manager, application Project Manager, technical reference materials, and IT is used under Creative... All computer hardware and software purchases and contracts SQL itil configuration management resume Oracle databases ( configured tested! Work-Flows and processes which met the increasing demands of the desktop environment while and!, you can position yourself in the best candidate for the configuration management to enable and optimum! Manager and more years of experience in performing full IT asset management Specialist who enjoys analyzing and systems.